Privacy policy

ClothVana (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://clothvana.com/, in accordance with Google Shopping Ads policies.

1. Information We Collect

  • Personal Information: We collect personal information you provide to us, such as your name, email address, shipping address, payment information, and any other details necessary to process your order.
  • Automatically Collected Information: We collect information automatically when you visit our site, such as your IP address, browser type, operating system, device information, browsing behavior, and referral source.
  • Cookies and Tracking Technologies: We use cookies and similar tracking
    technologies to enhance your browsing experience, provide personalized content, and analyze site traffic.

2. How We Use Your Information

  • Order Processing and Fulfillment: To process orders, deliver products, and provide customer service.
  • Marketing and Advertising: To send marketing communications (with your consent), personalize ads, and measure ad performance, including Google Shopping Ads.
  • Site Improvement and Analytics: To understand how users interact with our site and improve our services.
  • Legal Compliance and Security: To comply with legal obligations, prevent fraud, and protect our site.

3. Third-Party Sharing and Disclosure

  • We do not sell or rent your personal information to third parties.
  • We share personal information with service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
  • We use third-party advertising services (including Google) to display ads based on your browsing behavior. These services may use cookies to collect information about your interaction with our site.

4. Google Shopping Ads and User Data

  • We comply with Google Shopping Ads policies by ensuring that our use of data aligns with Google's requirements for transparency, data protection, and user choice.
  • We provide users with clear information about how their data is collected and used in relation to advertising.
  • Users can opt out of personalized advertising through settings in their Google account or by using third-party opt-out tools.

5. Cookies and Tracking Technology

  • We use cookies to personalize your experience, display relevant ads, and understand site usage.
  • You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our site.

6. Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
  • While we strive to protect your data, no online platform can guarantee complete security.

7. Your Rights

  • Access: You can request to see what personal data we hold about you.
  • Correction: You have the right to request corrections to inaccurate or incomplete data.
  • Deletion: You may request that we delete your personal information, subject to legal requirements.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in those emails.

8. Children’s Privacy

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

  • We may transfer your information to countries outside your country of residence. We take measures to ensure your data is treated securely in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal
reasons. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

E-mail: support@clothvana.com

Phone Number: +1 714-696-8342

Address: 3333 Bristol St Suite 1048, Costa Mesa, CA 92626, United States

Business Hours:

Monday - Friday: 08:00 AM - 05:00 PM
Saturday - Sunday: Closed